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The Power of Video in Emergency Response

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July 11, 2023

Imagine you're a 9-1-1 dispatcher. You receive a call from someone who is in distress. They're trying to describe their situation but they're too panicked to speak clearly. You can hear them crying and screaming in the background. You need to act fast but you don't have enough information. What do you do? This is where video comes in. With video, you can see what's happening and respond more effectively. This also benefits First Responders, knowing the environment they’re walking into.

However, there are also concerns about video for 9-1-1. Some people worry that it will overwhelm 9-1-1 call takers and expose dispatchers to harmful images. In this webinar, we'll explore both sides of the issue and discuss how we can use video in a way that benefits everyone.

Join Monica Million and Brett Whitney as they share their insights on the benefits and disadvantages of video for Public Safety. You'll learn how video can help reduce response times and save lives, as well as how it can be used in a way that's safe and effective for everyone involved.

Don't miss out on this opportunity to learn from two of the leading experts in the field.

Brett Whitney
Director of Business Development for Public Safety, Lumen
Brett Whitney has worked across many Public Safety vendors, driving adoption, optimizing solutions for Public Safety tasks and building relationships across organizations. His collaborative approach leverages the more than two decades in the US Army where he specializes in architecting solutions for Military Police. Brett is based out of Chicago, IL.

Monica Million
Consultant, Million Consulting Services
A thought leader in the Public Safety Technology and Operations space and Past President of NENA. Monica has worked internationally and with AWS to optimize operations, advise vendors on their solutions and work with agencies to adopt and integrate new capabilities.

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